FAQ
Frequently Asked Questions
Certainly!
**30-Day Return Policy**
At All For One, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we offer a hassle-free 30-day return policy for eligible items.
**Eligibility Criteria:**
1. Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
2. The return must be initiated within 30 days of the delivery date.
3. Items marked as final sale are not eligible for return or exchange.
4. Personalized or customized items are non-returnable unless there is a defect or error on our part.
**Return Process:**
1. Contact our customer service team within 30 days of receiving your order to initiate the return process. You can reach us via email at leroyritchie316@gmail.com or through our website contact form.
2. Provide your order number and details of the item(s) you wish to return.
3. Our customer service team will guide you through the return process and provide you with a return authorization and instructions for shipping the item(s) back to us.
**Return Shipping:**
1. Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part.
2. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item(s).
3. Once your return is received and inspected, we will process your refund or exchange within 5-7 business days.
**Refunds:**
1. Refunds will be issued to the original form of payment used for the purchase.
2. Shipping charges are non-refundable unless the return is due to a defect or error on our part.
**Exchanges:**
1. If you would like to exchange an item for a different size or color, please indicate your preference when initiating the return.
2. Exchanges are subject to availability. If the desired item is out of stock, a refund will be issued instead.
Thank you for choosing All For One. We appreciate your support!
Certainly!
---
**Shipping Information**
Thank you for choosing us for your purchase! We understand the importance of timely delivery and strive to make your shipping experience as smooth as possible. Here's what you need to know about our shipping process:
**1. Processing Time:** Once your order is placed, please allow 1-2 business days for processing. During this time, we carefully prepare your items for shipment and ensure they meet our quality standards.
**2. Shipping Methods:** We offer several shipping options to accommodate your needs. You can choose from standard shipping, expedited shipping, or express shipping at checkout. Each option comes with its own delivery timeframe and cost, so you can select the one that best fits your requirements.
**3. Tracking Your Order:** Once your order has been shipped, you'll receive a shipping confirmation email with tracking information. This allows you to monitor the progress of your package and know exactly when it will arrive.
**4. Delivery Time:** Delivery times vary depending on your location and the shipping method selected. Standard shipping typically takes 3-7 business days, while expedited and express shipping offer faster delivery options for those who need their items sooner.
**5. International Shipping:** We also offer international shipping for our customers outside the country. Please note that international shipping times may vary due to customs clearance procedures and local postal services.
**6. Shipping Costs:** Shipping costs are calculated based on the weight of your order, your location, and the shipping method selected. You can view the shipping costs for your order during the checkout process before making a payment.
If you have any questions or concerns about your shipping, feel free to reach out to our customer service team. We're here to help ensure that your order arrives safely and on time.
Thank you for choosing All For One! We appreciate your business and look forward to serving you.
Warm regards,
All For One Shipping Team
**Inspiration Behind All For One Aboriginal Clothing**
At All For One, our inspiration flows from the heart of Indigenous culture, weaving a tapestry of stories, symbols, and traditions into every garment we create. Our journey is one of reverence and respect, guided by the profound beauty and resilience of Australia's First Nations peoples.
**Cultural Heritage:** Our inspiration begins with a deep appreciation for the diverse Indigenous communities that have called Australia home for tens of thousands of years. From the rich storytelling traditions of the Dreamtime to the intricate dot paintings of the Western Desert, Aboriginal culture is a vibrant tapestry of art, spirituality, and connection to the land.
**Artistic Expression:** Aboriginal artistry is a source of endless inspiration for us. From the bold geometric patterns of the Torres Strait Islands to the delicate line work of Arnhem Land, each artistic tradition carries with it centuries of wisdom and meaning. We are constantly inspired by the ingenuity and creativity of Indigenous artists, whose work speaks to the soul and resonates with timeless truths.
**Connection to Country:** The land itself is a muse for our designs, with its sweeping landscapes, rugged coastlines, and ancient rock formations serving as a backdrop for our creative expression. We draw inspiration from the natural world, incorporating elements of flora, fauna, and the elements into our prints and patterns as a tribute to the deep spiritual connection that Indigenous peoples have with the land.
**Cultural Revival:** Our work is driven by a desire to celebrate and preserve Aboriginal culture in all its forms. In a world where Indigenous voices are often marginalized or silenced, we see our clothing line as a form of cultural activism – a way of amplifying Indigenous stories, supporting Indigenous artists, and fostering pride and visibility within Indigenous communities and beyond.
**Empowerment:** Ultimately, our greatest inspiration comes from the people we serve – our customers, our collaborators, and the Indigenous communities we are privileged to work with. We are inspired by their strength, their resilience, and their unwavering commitment to preserving and sharing their cultural heritage. It is our honor and privilege to stand alongside them, weaving their stories into the fabric of our brand and sharing them with the world.
At All For One, inspiration is more than just a fleeting moment of creativity – it is a guiding force, a source of strength, and a reminder of the profound beauty and resilience of Aboriginal culture. Join us as we celebrate this legacy, one garment at a time.
All For One Team
**Established At and From**
Established at the dawn of 2023 in the heart of Dhunghutti Country, Macleay Valley Region in small town -Kempsey, All For One Aboriginal Clothing emerged as a beacon of cultural celebration and artistic expression. From the vibrant streets of Kempsey, our brand found its roots, drawing inspiration from the diverse tapestry of Indigenous cultures that call Australia home.
At our inception, we were driven by a profound reverence for Aboriginal heritage and a desire to share its beauty with the world. From our humble beginnings in a small storefront, we embarked on a journey of discovery, collaboration, and empowerment, guided by the principles of authenticity, integrity, and respect.
All For One Aboriginal Clothing *Dhunghutti Country*
Kempsey, NSW 2440